Planet-friendly
web design agency based in London, UK

In order to avoid the huge carbon footprint associated with powering an office building and commuting to it each day, the entire erjjio team works remotely from home. This is more than just great for the environment - it also means our overheads are significantly lower than many other professional web design companies - and we pass these savings onto you.

Our pricing to design and build a fully bespoke website starts at £499 + VAT, depending on the number of pages and complexity of features required. We can also help with one-off small fixes and improvements - these generally start at £99 + VAT. We can support you with ongoing development as part of our Care Plan options too.

We never charge by the hour for our work, as we feel this would create a conflict of interest which incentivises us to take longer than we should. Instead, we offer fixed, up-front and no-obligation quotes before starting work - and we keep to our word until the job is completed, even if it takes us longer than we anticipated.

We'll send you a short questionnaire about your project and an invite to book a quick chat on the phone, at a time that suits you best. Ahead of the call, if you have a website already we'll send you a personalised, concise PDF report where we share our feedback about possible areas for improvement. No baffling lingo or overwhelming detail - just simple, clear advice.

No pressure or hard feelings if you decide not to work together on your project following your free assessment - we’d be very happy just to have chatted with you and offered our suggestions.

Absolutely! We have lots of experience bringing websites to life for the very first time. We'd love to hear about your project and we can talk you through the process in clear, simple language.

We'd be very happy to help you with small fixes and improvements. We will discuss what you need and then offer you a fixed-price quote for the work. Pricing for small fixes, updates and improvements generally starts at £100 + VAT, depending on complexity. We can support you with ongoing development as part of our Care Plan options too.

We're WordPress specialists, but we're also happy to help you with any updates you may need in DIY site builders like Squarespace and Wix - for example if you need help setting up e-commerce functionality so you can start taking payments online. Let's chat about what you need and how we can help.

Our expert copywriter would be very happy to produce creative wording for the pages of your website. We can either adapt and polish your draft wording, or write it completely from scratch. This is an optional, fixed-price service (dependent on the approximate amount of writing you'll need) which we can include in your project quote.

We want you to feel closely involved and up to speed, at every stage of the project.

We share our work-in-progress with you via user-friendly project management software called Basecamp. We'll also send you a weekly recap to fill you in on what we've done, what we're doing next, and anything we need from you. We offer our time on an unlimited basis for phone calls, catch ups and discussions etc whenever needed.

You’ll be able to preview the new website on our development server before we launch it on your own domain, so you can fully review it and provide feedback. We'll only launch it once you're completely happy with everything.

For design & development work, our standard terms are 50% deposit up-front before starting work, and 50% when the website is ready to launch. For our monthly recurring hosting and maintenance options, billing begins at the time the website launches. We accept all major debit and credit cards including MasterCard, Visa and American Express, or direct bank transfers. We provide full invoices and VAT receipts.

We want you to be completely happy with your new website; we're always open to your ideas and will help you make them a reality. In order for us to deliver what we promise within the time frame and budget we agree, the scope for making changes during the project may be limited - it will depend on how quick and easy they are to include.

If the extra features would add significant time or complexity onto the project, then we'll suggest that we either extend the deadline for the project, or schedule them for a second phase once the new website has been launched according to the original plan and proposal. We'll offer you another no-obligation, fixed-price quote for the additional work.

No, unlike many other certification authorities that offer badges, we don't charge you any additional fees for the right to display our exclusive Green Website badge on your website. It's simply included as a feature of our Pro hosting plan.

We have two simple plans: 'Green' at £4.99/month and 'Pro' at £6.99/month - you can compare them in detail here. There's never any lock-in or sneaky small print - you're free to leave at any time. We're so confident that you'll be glad you chose us however, that we offer a 60 day money back guarantee. If you're not delighted, we'll refund your money and help you transfer your website elsewhere.

We recommend that your new website is hosted on our Pro hosting plan, which is powered by 100% renewable energy and includes our carbon emission optimisation system, turbo charged page loading speeds, and the use of our exclusive Certified Green Website badge amongst other features.

We'll even give you the first 3 months of hosting FREE as a thank you for choosing us to work with you.

However, there is no obligation to switch to our hosting plan - we can use your existing hosting account if you prefer.

No - we're happy to transfer your website to our green web hosting service at no additional cost.

Switching to green hosting powered by 100% renewable energy is the easiest place to start.

In order to reduce your website's carbon emissions even further, the key is to make your website's pages as light as possible - most commonly by compressing any images and videos that you might be displaying, to make their file sizes smaller.

We use a combination of specialised, cutting-edge techniques to perform the optimisation, but if you have some Photoshop and website content management skills you could potentially achieve something quite similar.

Doing this type of carbon-reducing optimisation has the added benefit that your site will also load faster - great for making your visitors happy, and for ranking well in Google search results!

We'll optimise your website for FREE when you choose our Pro hosting plan (£6.99/month) - no strings attached.

Definitely not! We'd be very happy to take care of all the mechanics for you and we never expect or require you to have any technical knowledge. At the same time, we won't rush you into any changes - we'll explain things to you in plain, simple language and ensure you're 100% comfortable before we go ahead with anything.

No, it's best to host your email separately from your website and we don't offer it as part of our plans. We recommend the G Suite service from Google, as it's powered by 100% renewable energy too. For more information, check out our blog post about it here.