WordPress Care Plans
Maintenance and support services designed to take the weight off your shoulders
Every day, malicious hackers make hundreds of millions of attempts to break into websites around the world. WordPress websites accounted for over 90% of these attacks in 2019, and software vulnerabilities are one of the leading causes of successful infections.
It's therefore extremely important to regularly update your website's software, so that fixes for any new security vulnerabilities are installed as soon as possible. In order to minimise disruption, it's best that the updates are performed late at night, backups are taken beforehand in case the updates need to be reversed, and an experienced developer is on-hand in case of any issues.
The good news is that we can happily take care of all this for you. In addition, we can continuously monitor the website on your behalf so we quickly discover any unexpected problems and proactively resolve them. You can sit back and relax - you're in safe hands.
Adding new content to your website regularly doesn't just give your visitors something fresh to look at - it also boosts your website's ranking in search engines. The fundamental principle of SEO is very simple - the better the quality of the website, the better it will rank in Google. Websites with regularly updated content are deemed by Google to be better quality than those which look great but never get updated.
The websites we build for you have very user-friendly tools built into them which will allow you to add new content to the site yourself, with no need for any technical knowledge. However, if you'd prefer to just prepare the content and let us take care of adding it to the website, we'd be very happy to do so. With our Content Management option, we'll add your new content to the website on an unlimited basis every month.
Over time, you may think of ideas for new features you'd like to add to your website, to support your business as it grows and evolves. Similarly, we may come up with ideas and suggestions of our own, based on emerging trends technologies.
With our strategy and development plan, we'll get together with you on a monthly call to discuss and prioritise new ideas. We'll then work on up to 5 of your highest priority development items each month, so you can continuously enhance your customers' experience when they visit your website.
Core Maintenance
£ 19 /monthly*
Weekly automated plugin and core software updates, out-of-hours on Sunday nights
Weekly manual quality assurance checks following updates, during the early hours of Monday mornings before the working day begins
Proactive, urgent troubleshooting if any unexpected issues are discovered
Rollback to previous working version as a fallback if needed
Secondary daily backups (in addition to primary backups included in our hosting plans)
Uptime monitoring
Security scanning and monitoring
Perform software updates and manual QA checks on a development copy of the website first, for added peace of mind - add £15 /monthly*
Monthly performance reports (example here) - including latest summary data and charts from Google Analytics & Search Console, trees planted, website uptime / downtime details, hacking attempts prevented, and breakdown of software updates completed - add £19 /monthly*
Content Management
£ 49 /monthly*
We'll publish new content on the website on your behalf, to save you time and hassle - e.g.
- Blog articles you have prepared in Word / Google Docs
- Forthcoming events
- Search for, suggest and optimise
(in Photoshop) accompanying
high-quality stock images - Updates to existing blog articles
- Content for additional pages you'd like to publish
Unlimited number of requests per month
Strategy & development
£ 199 /monthly*
Monthly scheduled strategy / planning call with us, to discuss any development ideas you may have had plus any proactive suggestions of our own based on emerging trends and technologies
Up to 5 small-to-medium size development tasks included per month **
Draft, review and sign-off of all development work on our development server before publishing on your live website
If any larger development / design tasks come up during the strategy calls, a quote for these would be offered separately ***
* Please note that the prices listed above exclude VAT.
Frequently Asked Questions
Small-to-medium development tasks could include the following, for example:
- Adjusting design or layout for an existing individual page / post / template on the website
- Creating duplicates of existing pages / templates etc to be adapted for new purposes
- Creating and configuring additional forms, including integration with 3rd party CRMs
- Adjustment of responsive behaviour on mobile devices
- Additions or removal of items from the menu
- Creation and configuration of new Call To Action buttons / sections
Larger design and development tasks could include the following, for example:
- Creating mock-up designs for entirely new pages or post templates
- Development of complex functionality that doesn’t already exist on the website
- Researching, implementing and testing integrations with additional 3rd party software
We’re WordPress specialists and our Care Plan services are all dependent on your website running on this platform. We don't currently offer these maintenance services for other types of website. Our green web hosting service is available for any type of website however, not just WordPress - and we'd be delighted to have you on board with us!
We're on a mission to power the world's websites with clean, green, renewable energy and we put a lot of emphasis on green hosting. We also love to design, build and maintain WordPress websites. If you'd like us to update, fix or even create a brand new website from scratch, we can very happily help out! You can check out some of our recent website projects here.